frequently asked questions

How do I update my registration details?

For any changes, including cancelling your place, please contact the Personal Finance Society events team at pfsevents@cii.co.uk

What should I do if I haven't received a confirmation e-mail? 

Please check your email junk/spam folder. If you have not received a confirmation email please contact pfsevents@cii.co.uk

I’m not a member – can I attend?

I attended the conference but would like to access the presentation slides – how do I do this? 

You can access event resources and presentation slides via the event app. Your login details for the event app are sent one week prior to the event. Please email the event team at pfsevents@cii.co.uk if you have any issues. 

I am unable to attend but I would like to access the presentation slides – how do I receive these?

Will attendance count towards my CPD? 

What is your CPD process and requirements?

For general information and links about the CPD process, please click here. 

If you have any further queries about CPD, please contact the Personal Finance Society/CII on 020 8989 8464. 

What about food?

Lunch and refreshments will be provided.

Is there a dress code? 

There is no official dress code, but we recommend ‘business casual’.