FAQs
How do I update my registration details?
For any changes, including cancellations, please contact the Chartered Insurance Institute events team at ciievents@cii.co.uk
What should I do if I haven't received a confirmation email?
Please check your email junk/spam folder. If you still have not received a confirmation email, please contact ciievents@cii.co.uk
I'm not a member - can I attend?
Non-members are welcome to attend.
I'm not a member - can I attend?
Non-members are welcome to attend.
I attended the event but would like to access the presentation slides - how do I do this?
You can access event resources and presentation slides via the event app. Your login details for the app will be sent one week prior to the event. If you have any issues, please email the events team at
You can access event resources and presentation slides via the event app. Your login details for the app will be sent one week prior to the event. If you have any issues, please email the events team at
I am unable to attend but I would like to access the presentation slides - how do I receive these?
The presentation slides will be available exclusively to those who join our in-person or digital event. We encourage you to register for the event to access the slides and other valuable resources.
I am unable to attend but I would like to access the presentation slides - how do I receive these?
The presentation slides will be available exclusively to those who join our in-person or digital event. We encourage you to register for the event to access the slides and other valuable resources.
Will attendance count towards my CPD?
Yes, this event qualifies for 4 hours and 20 minutes of CPD. We'll issue a CPD certificate by email after the event. If you have not received your certificate within 7 days post-event, please contact ciievents@cii.co.uk
Will attendance count towards my CPD?
Yes, this event qualifies for 4 hours and 20 minutes of CPD. We'll issue a CPD certificate by email after the event. If you have not received your certificate within 7 days post-event, please contact ciievents@cii.co.uk
What is your CPD process and requirements?
For general information about the CPD process, please click here.
If you have any further queries about CPD, please contact the Chartered Insurance Institute at 020 8989 8464.
What is your CPD process and requirements?
For general information about the CPD process, please click here.
If you have any further queries about CPD, please contact the Chartered Insurance Institute at 020 8989 8464.
What about food?
Lunch and refreshments will be provided.
What about food?
Lunch and refreshments will be provided.
Is there a dress code?
There is no official dress code, but we recommend ‘business casual’.
Is there a dress code?
There is no official dress code, but we recommend ‘business casual’.
Will there be a digital version of this event?
Yes, we will be hosting a digital version of "Shaping the Future of Insurance: Trends, Tech, and Tempting Talent" at a later date. Registration for the digital event will open soon.
I am interested in exhibiting or taking part as an event partner. Who should I contact?
We are excited to welcome exhibitors and sponsors for the first time this year. For more information, please contact Chelsea Brown, Events Manager at the Chartered Insurance Institute, at chelsea.brown@cii.co.uk
I am interested in exhibiting or taking part as an event partner. Who should I contact?
We are excited to welcome exhibitors and sponsors for the first time this year. For more information, please contact Chelsea Brown, Events Manager at the Chartered Insurance Institute, at chelsea.brown@cii.co.uk
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